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Frequently Asked Questions & Policies

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How To Rent A Moonwalk at Deano's

Full payment in cash, credit card, or money order is due upon delivery and set-up of the inflatable. Reminder: Our drivers do not carry cash, so it must be for the exact amount when paying with cash.

When should I book a jump rental?

We recommend booking your jump rental at least 2-3 weeks in advance. To make sure you get the jump you want.

Can I Cancel my rental?

If you cancel between 2-7 days prior to your rental you will be given a rain-check that is good for 1 year.

Can I pick the unit up?

For the safety of the participants and to insure a quality functional unit our staff is required to deliver and set up most units. We do offer customer pickup on select bouncers. See our DIY Bouncers page for more information.

What is the policy in case of rain, cool temperature or high winds?

We will not set up an inflatable in rain or winds of 25 mph or higher. If the weather forecast is calling for rain or high winds and you make the decision to set up. You will be required to make full payment. No refunds will be made if we have to return and pick up early due to rain or high winds.

We will not set up outdoors if the temperature is below 40 degrees.

What do we do if the inflatable is up and it begins to rain?

Unplug the blower and move it out of the rain while you let the inflatable deflate. Once rain stops, plug the blower back in and wipe down any wet surfaces to avoid slipping. The vinyl gets very slippery when wet. The kids may resume play if the vinyl is no longer wet and slippery.

How big are the bounce house?

The bounce house units are 15' x 15' & larger and the height of all our units vary by size.

How many children can fit in a bounce house?

Generally speaking, between 6 and 15 at one time. This really depends on the size of the children and the size of the bounce house.

Are the bouncers clean?

Yes. All our units are thoroughly cleaned and disinfected between each use. We are committed to making sure that your children have a clean, healthy, and safe environment in which to play. In addition to cleaning, we also safety check and troubleshoot all equipment before it goes out to another client. This way, you are always guaranteed a unit that is safe, clean and in good working order.

Its pretty hot outside. Does it get hot inside the inflatable?

Actually, it stays very comfortable inside the equipment. The moonwalks lose air with every moonwalk (that is what makes them bouncy-the loss and refilling of air!) so it is usually breezy and cool inside. Plus, each moonwalk has a roof that shades the bounce area.

Can an inflatable be set up indoors?

Yes, most can be set up indoors. You will need at least 13 feet of ceiling clearance.

Can an inflatable be set up on pavement?

Yes, Please let us know when making your reservation so we can bring along our sand anchoring system.

Who sets up the inflatable?

A representative of Deano's Inflatables sets-up the inflatable and returns at the end of the rental period to take it down. We ask if you are finished with the inflatable not to turn off the blower. We will need it inflated so it can be inspected before it is removed.

What are my responsibilities as the renter of an inflatable?

A responsible adult must be assigned to supervise the children while the inflatable is in use. The adult must know all of the rules and also be the enforcer of these rules. The renter is responsible for the safety of the children and the care of the inflatable.

Can we keep the rental overnight?

For an additional fee you can keep the unit overnight. The fee must be paid in advance and arrangements must be made ahead of time. All overnights will be picked up by 11am the following day. "Picked up" overnights must be returned by 11am the next day or customer will forfeit their deposit and possibly incur additional day rental fee.

Do I need an attendant?

There should ALWAYS be someone supervising any inflatable. The most important duties of an attendant are limiting the number of children in or on the inflatable at one time, making sure that the children are all of similar size and controlling the behavior of all participants. Deano's Inflatables can provide an attendant for a minimal cost.

Can water be placed on a bounce house or other inflatable?

No most inflatables are not made for water play. It is not safe to play on them and it does damage to the inflatable. The only exception to this is our water slides. If water is placed on any unit other than our water slide, a fee of at least $100.00 will be charged. This covers the cost of cleaning and drying the unit and may cover the rental fee due to any missed rentals. In the event of rain unplug blower, remove or cover blower from rain and let the inflatable deflate.

 

GENERAL RULES TO FOLLOW DURING USE OF THE INFLATABLE/WATERSLIDE UNIT:

-Only compatible age groups and size shall play on the unit at the same time.

-All riders MUST REMOVE SHOES before playing in the inflatable/water slide unit.

-To avoid neck and back injuries, FLIPS ARE NOT ALLOWED. CHILDREN’S SAFETY DEPENDS UPON YOU; ADULT SUPERVISION IS ABSOLUTELY REQUIRED AS THE LESSEE OF THE INFLATABLE/WATERSLIDE UNIT. THE SAFETY OF ALL RIDERS IS YOUR RESPONSIBILITY.

-Absolutely no “Silly String”, gum, candy, food or other sticky substances are allowed in the DEANO'S INFLATABLE unit. If upon pick up, such cleaning is required then $50.00 cleaning fee shall be automatically imposed. Unless the unit is damaged then the lessee is responsible for all damage!

-DO NOT MOVE the unit from the place where it was installed. If the DEANO'S INFLATABLE unit moves, pull the corner back to its original location of installation. CAUTION: Keep the unit away from swimming pools.

 

 

 

At Deano's Safety always comes first

 

Service Area

Moline

Rock Island

Davenport

Bettendorf

Milan

Aledo

Sherrard

Coal Valley

Orion

Viola

Andalusia

Taylor Ridge

East Moline

Silvis

Eldridge

Walcott

Buffalo

Clinton

Muscatine

Blue Grass

and many more. Visit our Service Area page for more information

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 
 

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